Privacy Policy

InfinityLink (“we”, “us”, “our”) values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our WhatsApp Marketing Portal at https://wp.infinitylink.in.

By using our platform, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

When you register or use our platform, we may collect:

• Full name

• Email address

• Phone number

• Business name

• WhatsApp account data

• IP address and device/browser information

b. Usage Data

We may automatically collect:

• Login timestamps

• Message delivery & response metrics

• Browser type and OS

• Actions taken within the dashboard (e.g. campaign creation, uploads)

2. How We Use Your Information

We use collected data to:

• Provide and manage your InfinityLink account

• Send service notifications and updates

• Improve platform performance and user experience

• Troubleshoot and prevent system abuse

• Analyze usage for product development

• Comply with legal requirements

3. Data Sharing and Disclosure

We do not sell or rent your data. We may share your data with:

• Third-party vendors (e.g. hosting providers, analytics tools) under strict data protection agreements

• Government or law enforcement if required by law

• WhatsApp or Meta, indirectly, only through authorized API interactions initiated by you

4. WhatsApp API and Data Handling

InfinityLink connects with WhatsApp using official or unofficial APIs. Users are solely responsible for:

• Ensuring compliance with WhatsApp’s terms

• Securing user consent for any automated or bulk messages sent through our platform

• Avoiding abusive, spammy, or prohibited activities

5. Data Retention

We retain user data:

• As long as your account is active

• For a limited time after termination for legal or technical reasons
  You may request deletion of your account and related data by contacting us.

6. Security

We implement strong safeguards to protect your data:

• Encrypted storage

• HTTPS-secured communications

• Firewalled and access-controlled servers
  However, no system can be 100% secure. Use the platform responsibly and keep your credentials confidential.

7. Cookies & Tracking

We use cookies and tracking technologies to:

• Maintain user sessions

• Analyze traffic and usage

• Improve overall experience
  You can disable cookies via your browser settings, but this may affect functionality.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data

• Correct or delete your data

• Withdraw consent for certain processing

• File a complaint with a regulatory authority

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Effective Date.” Continued use after changes implies acceptance.

10. Contact Us

If you have questions or concerns about this policy, contact:
📧 support@infinitylink.in